Product Pricing 2018-07-25T15:06:41+00:00

A Mattermost plan that works for you

Modern communication behind your firewall.

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Team Edition
Private cloud messaging for small teams.
Enterprise E10
Teams and departments with enhanced IT controls.
Enterprise E20
High scale, large, regulated organizations.
Billed Annually
$0 free forever
$3.25 user/month
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Modern, Self-hosted Team Communication
Self-hosted one-to-one and group messaging, file sharing and search
Native apps for iOS, Android, Windows, Mac, Linux
Unlimited search history & integrations
Tools for custom branding
New monthly improvements to Team Edition
Multi-language Translations
English, German, French, Dutch, Italian, Polish, Portuguese, Russian, Spanish, Turkish, Chinese, Korean & Japanese translation
Enterprise Essentials
Active Directory / LDAP single-sign-on
Encrypted push notifications via HPNS
Multi-Factor Authentication
Next business day support
New monthly improvements to E10
Permission Policy
System Default Permission Policy
Team-specific Permission Policy
Advanced Compliance Support
Compliance exports with oversight protection
Automated Actiance compliance export
Custom retention policies for messages and files
Eligible for Premier Support add-on (contact sales for quotation)
Advanced Authentication
Active Directory Federation Services single-sign-on via SAML 2.0 integration
Okta single-sign-on via SAML 2.0 integration
OneLogin single-sign-on via SAML 2.0 integration
Advanced Data Center Support
Support for multi-node database deployment
Support for highly available application servers 
Elasticsearch 
Advanced Enterprise Analytics
Support for performance monitoring

Not Sure What Plan is Right for You?

Modern Enterprise-Grade Communication

Increase productivity with secure, configurable, scalable messaging under IT control

Team Edition

  • Messaging that works: Effective workplace messaging with search and integrations, plus web, mobile and PC apps and much more.
  • Open source and private cloud-ready: Modern communication behind your firewall. MIT license with hundreds of contributors.
  • Slack alternative: Enjoy a superset of Slack’s popular features, including Slack-compatible webhooks plus import of Slack channels, users, and even theme colors.

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Enterprise Edition

  • Data Center-Ready: Deploys as a single binary with MySQL or PostgreSQL, on one node or in a cluster with high availability and horizontal scaling
  • Advanced Security: Multi-factor authentication, encrypted push notifications, advanced access controls and IT policies.
  • Enterprise Scale: Centrally manage thousands of users and hundreds of teams with advanced synchronization and automation of users and roles.

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QUESTIONS

Frequently Asked Questions

What happens when the Enterprise Edition subscription expires?

60 days prior to expiry, System Administrators receive notifications that the Enterprise Edition license key will expire on the anniversary of its purchase. After expiry, there is a 15 day grace period to upload a new license key as long as the server is not restarted. After the grace period users will see a blue bar in the user interface indicating the license has expired and certain settings will no longer be able to be changed until an unexpired key is installed. When the server is restarted after license expiry, Enterprise features will be disabled.

At any time, Enterprise Edition can be downgraded to the free Team Edition without data loss by switching off any Enterprise features enabled and then removing the license key.

How is user defined for Enterprise Edition subscriptions?

For the purpose of billing a “user” is any account created in Mattermost Enterprise Edition that has not been deactivated by the System Administrator.

You can see your user count for billing purposes from the System Console on the View Statistics page under “Total Users” in Enterprise Edition.

How does the licensing key work?

Upon enrollment in a Mattermost Enterprise Edition subscription you’ll receive a license key file that is unique for your organization. Once uploaded onto your server, Enterprise Edition features will be enabled. The license key expires on the anniversary of your purchase.

Do you have a program for official non-profits and charities?

Yes, please see the Mattermost Monday License program.

Do you have discounted licenses for academic institutions?

Yes, for academic institutions we offer Mattermost Enterprise Edition Standard for no charge to students, and staff members pay regular price. You need to pay for at least 10 staff members in order to qualify for an academic license. Please see Mattermost Academic Licensing for more information.

Where can I find the license agreement for Mattermost Enterprise Edition?

Mattermost Enterprise Edition can be used for free without a license key as commercial software functionally equivalent to the open source Mattermost Team Edition licensed under MIT.

When a license key is purchased and applied to Mattermost Enterprise Edition, additional enterprise features unlock.

The license agreement for Mattermost Enterprise Edition is included in the software and also available here.