Help 2017-08-13T23:37:51-04:00

Getting Help with Mattermost

This page summarizes the many ways to get help with installing, deploying and running Mattermost.


Troubleshooting for all editions of Mattermost:

  • Web search – As a popular product, the fastest way to solve a problem is often searching for an error message along with the word “Mattermost”
  • Troubleshooting Forum – Search our troubleshooting forum and post a new topic if your issue is not covered.
  • Documentation – Search our extensive product documentation. You can propose edits to any page using the Edit button in the top right corner.
  • StackOverflow – Search developer-focused questions on StackOverflow.
  • Qiita – For Japanese speakers, search and read dozens of Mattermost articles on Qiita.
  • Peer-to-peer help on IRC – Available from #mattermost on freenode
  • Peer-to-peer help Mattermost channel – You can also join the peer-to-peer help channel on the Mattermost pre-release server to ask questions to other community members in Mattermost.

Troubleshooting for Mattermost Enterprise Edition:

  • Commercial Support – For customers of Mattermost Enterprise Edition commercial support is available.

Bug Reports

  • Search for existing bug reports or file new ones using our GitHub procedure.

Feature Proposals


Planned Features

General Questions