Modern Enterprise-Grade Communication
Increase productivity with secure, configurable, scalable messaging under IT control
- Messaging that works: Effective workplace messaging with search and integrations, plus web, mobile and PC apps and much more.
- Open source and private cloud-ready: Modern communication behind your firewall. MIT license with hundreds of contributors.
- Slack alternative: Enjoy a superset of Slack’s popular features, including Slack-compatible webhooks plus import of Slack channels, users, and even theme colors.
Frequently Asked Questions
What happens when the Enterprise Edition subscription expires?
60 days prior to expiry, System Administrators receive notifications that the Enterprise Edition license key will expire on the anniversary of its purchase. After expiry, there is a 15 day grace period to upload a new license key as long as the server is not restarted. After the grace period users will see a blue bar in the user interface indicating the license has expired and certain settings will no longer be able to be changed until an unexpired key is installed. When the server is restarted after license expiry, Enterprise features will be disabled.
At any time, Enterprise Edition can be downgraded to the free Team Edition without data loss by switching off any Enterprise features enabled and then removing the license key.
How is user defined for Enterprise Edition subscriptions?
For the purpose of billing a “user” is any account created in Mattermost Enterprise Edition that has not been deactivated by the System Administrator.
You can see your user count for billing purposes from the System Console on the View Statistics page under “Total Users” in Enterprise Edition.
How does the licensing key work?
Upon enrollment in a Mattermost Enterprise Edition subscription you’ll receive a license key file that is unique for your organization. Once uploaded onto your server, Enterprise Edition features will be enabled. The license key expires on the anniversary of your purchase.
Do you have a program for official non-profits and charities?
Yes, please see the Mattermost Monday License program.
Do you have discounted licenses for academic institutions?
Where can I find the license agreement for Mattermost Enterprise Edition?
Mattermost Enterprise Edition can be used for free without a license key as commercial software functionally equivalent to the open source Mattermost Team Edition licensed under MIT.
When a license key is purchased and applied to Mattermost Enterprise Edition, additional enterprise features unlock.
The license agreement for Mattermost Enterprise Edition is included in the software and also available here.